Crisp Function Not Browning
If Crisp no longer browns, the grill element may have failed, or the Crisp plate coating is damaged. Microwave function alone is not enough to crisp food.

Independent specialists for Whirlpool Crisp, grill, combination and built-in microwaves.
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Whirlpool’s Crisp function uses a special plate and the grill together to brown food. Crisp and combination models have more heating components than a solo microwave, and we test each one.
If Crisp no longer browns, the grill element may have failed, or the Crisp plate coating is damaged. Microwave function alone is not enough to crisp food.
Check the roller ring and plate are seated. If the coupler under the plate does not turn, the turntable motor has failed. It is an inexpensive part.
Whirlpool microwaves often have Jet Start (instant full power) and, on some models, steam cooking with a special steamer dish. If Jet Start no longer heats, the problem is the same as any "no heat" fault: magnetron, diode, capacitor or transformer. Steam cooking relies on the microwave function, so a no-heat fault affects both.
Our Whirlpool process:
What we fix most:
The grill element or Crisp plate may be faulty. We test the grill.
The high-voltage circuit has failed. It needs testing by a technician.
Yes, including removal and refitting.
Yes. If its coating is damaged it will not brown food properly.
The door switches may not be detecting the door as closed, or a fuse has blown.
No. We are an independent repair company specializing in Whirlpool appliances. If your Whirlpool microwave is under manufacturer warranty, contact the official Whirlpool service center first. For out-of-warranty repairs, we offer same-day visits across Dubai.
Book a technician today. Same-day visits across Dubai, with an itemized quote before any work starts.