i20: Not Draining
i20 means the dishwasher cannot pump the water out. Remove the filter and clean the sump, then check the drain hose and sink connection. If it still will not drain, the drain pump is blocked or failed.

Independent specialists for Electrolux ComfortLift, built-in and freestanding dishwashers.
Fill out this form and our technician will reach you within 30 minutes.
Electrolux dishwashers use a clear “i” code system: i1x for water inlet, i2x for draining and i3x for the anti-flood device. Tell us the code when you book and the technician will arrive with the right part.
i20 means the dishwasher cannot pump the water out. Remove the filter and clean the sump, then check the drain hose and sink connection. If it still will not drain, the drain pump is blocked or failed.
i30 means water has leaked into the base. Excess foam from the wrong detergent is a common trigger, as are door seal and sump leaks. We find the leak and dry the base.
Our Electrolux process:
ComfortLift dishwashers raise the lower basket to worktop height so you can load without bending. The lift mechanism uses springs and dampers that can wear, making the basket drop suddenly or refuse to lock. We repair the lift mechanism and rails, so the basket moves smoothly again. A worn mechanism does not affect washing, but it can damage the basket or door if left.
Many Electrolux dishwashers open the door slightly at the end of the program to let steam escape and dishes dry. If the door no longer opens, the AirDry mechanism has failed and dishes will stay wetter. It is a replaceable part.
| Code | What it means | Usual fix |
|---|---|---|
| i10 | Water not entering | Open the tap; check the hose and inlet valve. |
| i20 | Not draining | Clean the filter and sump; check the hose and drain pump. |
| i30 | Anti-flood device activated | Find and repair the leak; dry the base. |
Yes. See AEG dishwasher repair.
Yes, including the lift mechanism and basket rails.
Switch it off for a few minutes. If the i code returns, the fault needs repairing.
Yes. The springs, dampers and rails are replaceable.
Blocked spray arms, a dirty filter or low salt in hard water.
No. We are an independent repair company specializing in Electrolux appliances. If your Electrolux dishwasher is under manufacturer warranty, contact the official Electrolux service center first. For out-of-warranty repairs, we offer same-day visits across Dubai.
Book a technician today. Same-day visits across Dubai, with an itemized quote before any work starts.